Dealing with difficult parents (and with parents in difficult situations)
This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with parents. It shows you how to deal with the parent who is bossy, volatile, argumentative, aggressive, or maybe the worst--apathetic. It provides specific phrases to use with parents to help you avoid using "trigger" words which unintentionally make matters worse. It will show you how to deliver bad news to good parents, how to build positive credibility to all types of parents, and how to foster the kind of parent involvement which leads to student success. --Publisher description
x, 198 pages ; 23 cm
9781930556096, 1930556098
45247320
Dealing with difficult parents : an overview
I: Today's parents
Who are these guys? Describing today's parents
What's wrong with these parents anyway?
II: Communicating with parents
Building credibility :everyone wants to associate with a winner
Positive communication with parents :an ounce of prevention
Listen, learn, and cultivate
II: Dealing with difficult parents : soothing the savage beast
Never let'em see you sweat
What if the parent is right?
Best way to get in the last word
Do you feel defensive? If so, something is wrong
IV: Dealing with parents in difficult situations
Delivering bad news-hey, I'm just the messenger!
But I did get a good deal : examining the car salesman
What if they use the "F" word : fair?
Focus on the future
Increasing parental involvement
Understanding parent involvement
Increasing parental involvement with school
Increasing parental involvement at home