Stressed Out: About Communication Skills

Capa
HC Pro, Inc., 2007 - 153 páginas

Effective communication is essential to successful patient outcomes and to your professional development. But as a new nurse, your lack of professional experience may cause communication difficulties with patients, physicians, managers, and other coworkers.

Learn how to succeed in the practice setting with the realistic strategies and practical communication examples found in Stressed Out About Communication Skills.

Inside this resourceful guide, you'll find four sections devoted to the most troublesome communication scenarios that new nurses face, including:
  • Nurse-to-patient communication
    Best practices for listening and responding to your patients and their families by understanding their fears and anxieties.
  • Nurse-to-nurse communication
    Tips to prevent horizontal hostility and what steps to take should you become a victim.
  • Nurse-to-physician communication
    Techniques for communicating in a high-pressure situation and with someone who may not always treat you with respect.
  • Nurse-to-manager communication
    Strategies on how to talk to your superiors, what to do and say if you are unhappy in your position, and how to make the adjustment from being a big fish in a small pond to becoming a small fish in a big pond.

Stressed Out About Communication Skills includes practical examples (such as role play and sample dialogue) of what you will encounter on a daily basis. It also explains easy to use techniques that will change the way you interact with your colleagues to establish positive, healthy work relationships. Improved communication will enhance life for your peers, patients, and you. Let today be the day that you begin to make your voice heard and your opinion valued--order your copy of Stressed Out About Communication Skills!

The HCPro Risk-Free, Money-Back Guarantee

If for any reason Stressed Out About Communication Skills does not meet your needs, return it within 30 days and you will receive a prompt, polite, 100% refund--no questions asked. We guarantee it!


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