Stories at Work: Using Stories to Improve Communication and Build Relationships

Greenwood Publishing Group, 2006 - 163 páginas
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Terrence Gargiulo boldly states: If a picture is worth a thousand words, a story is worth a thousand pictures. One of the most ancient forms of communication, storytelling is now being recognized as a powerful tool in business and other facets of life. Gargiulo argues that stories are fundamental to the way we communicate, learn, and think; they are the most efficient way to store, retrieve, and convey information. In Stories at Work, he demystifies how and why stories are so effective, and demonstrates how stories can be applied in organizations and our personal lives to influence behavior, persuade, entertain, solve problems, effect change, generate creativity, and promote shared understanding. In the process, he shows readers how to: discover their wealth of personal experiences; transform their experiences into re-usable stories; and leverage their stories in a variety of settings to enhance their communication skills and develop dynamic relationships.

Gargiulo defines several key functions of stories, including empowering the speaker, negotiating our differences, and promoting healing, illustrated through dozens of colorful examples. Step-by-step exercises and instructions provide readers with the tools to: discover their wealth of personal experiences; transform their experiences into re-usable stories; develop an indexing scheme for retrieving stories; and leverage stories in a variety of settings. Ultimately, Stories at Work offers readers the opportunity to develop a repertoire of stories to enhance their communication skills and develop dynamic, productive, and effective relationships.

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Páginas seleccionadas


Communicating through Stories
Case StudyKinship Center
Managing through Stories
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Leading through Stories
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Putting Stories to Work
Building an Index of Personal Stories
Story Collaging
Exercises and Tools
Suggested Reading
Direitos de autor

Palavras e frases frequentes

Passagens conhecidas

Página 32 - A wise old owl lived in an oak; The more he saw the less he spoke; The less he spoke the more he heard. Why can't we all be like that wise old bird?
Página 52 - E-mail: Sodexho is the leading provider of food and facilities management in the US and Canada, with $4.9 billion in annual sales. Sodexho offers innovative outsourcing solutions in food service, housekeeping, grounds keeping, plant operations and maintenance, asset and materials management and laundry services to corporations, health care and long term care facilities, retirements centers, schools, college campuses, military and remote sites. Headquarters...
Página xiv - Storytelling is a space negotiating differences, and establishing commonality. Storytelling empowers the speaker and improves communication through speaking and listening. Stories are the most efficient way of storing, retrieving, and conveying information. Since story hearing requires active participation on the part of the listener, stories are the most profoundly social form of communication.
Página 67 - Clarence had been so lost in his own thoughts that he had not noticed the attractive woman approaching him. "Ah, yes I am. You must be Amy.

Acerca do autor (2006)

Terrence L. Gargiulo is an international speaker, author, organizational development consultant, and group process facilitator, based in the San Francisco area. A recipient of Inc. magazine's Marketing Master Award, his clients include General Motors, Merck, Raytheon, Coca-Cola, and the U.S. Coast Guard. A regularly featured speaker at conferences of the International Society for Performance Improvement, the American Society for Training and Development, and the Academy of Management, he is the author of Making Stories (Quorum, 2002) and The Strategic Use of Stories in Organizational Communication and Learning, and co-author of On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace.

Informação bibliográfica